والکس کارشناس IT استخدام میکند
پلتفرم معاملاتی والکس، یک صرافی ارزهای دیجیتال است که افراد در آن با هم میتوانند به معامله ارزهای دیجیتال بپردازند و کوینهای متفاوتی را با ریال معامله کنند. مجموعه والکس یکی از صرافیهای صنعت رمزارز کشور است که حدود چهار سال و نیم در این حوزه مشغول به فعالیت است. این مجموعه در راستای توسعه منابع انسانی خود کارشناس IT با شرایط و مهارتهای زیر استخدام میکند:
شرح شغل کارشناس IT در والکس
-Review diagnostics and assess the functionality and efficiency of systems Install and update company software and hardware as needed
-Branch facilities management – such as Building Services contact, Conference Room, Technology, Branch Network Troubleshooting, device and security management, order devices for contracted Advisors, return devices for terminated advisors, device Swap, phone setup, case forwarding, and new advisor tech set up consisting of establishing and resetting passwords allowing new advisor to gain access to Equitable systems and Mobile device enrollment.
-Install and configure wireless hubs, routers, switches, and various transmission media, server hardware, and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network.
-Work as a member of a cross-functional team contributing to technology-based solutions and reviewing concept feasibility
-Review client requests to validate the feasibility of requests and determine the next steps
-Support continuous monitoring and improvement efforts through traffic reviews and identification of potential configuration updates
-Communicate results of investigations and recommendations to project leadership and occasionally client team members
-Troubleshoot application and connectivity issues to determine impact and remediation
-Monitor Service Desk for tickets assigned to the team queue and process first-in first-out based on priority
-Performs technical configuration, change management, and testing activities to support a service-oriented architecture and integration between all applications.
-Report issues to the Jira Service Desk for escalation (a very important point that must be observed )
-Plans, creates, and maintains the appropriate documentation, inventory assessments, and procedures related to the administration of the applications.
-DOCUMENTATION, documentation, documentation.
-At least have a BS degree in a technical discipline, such as computer science, information technology, or computer engineering, and two years of professional experience
-Strong organizational, analytical, problem-solving, Excellent collaboration, documentation, Research and data-gathering skills,
-Ability to read and interpret documents, and negotiate in highly technical situations
-Excellent verbal and written communication skills
-Ability to prioritize tasks, and manage multiple projects
-Good written and oral communication skills.
-Good interpersonal skills, with a focus on rapport-building, listening, and questioning, Critical evaluation skills
-Ability to conduct research into a wide range of computing issues as required ability to absorb and retain information quickly.
-Ability to present ideas in user-friendly language.
-having Keen attention to detail, and being Highly self-motivated and directed.
-Exceptional customer service orientation.
-Experience working in a team-oriented, collaborative environment.
-Dexterity of hands and fingers to operate a Rack, servers, server room tools, and handle other network infrastructure components.
-Respond adequately to inquiries or complaints. (and report to IT manager)
-Relationship management capabilities.
having related certificates, such as:
-Computing Technology Industry Association (CompTIA) A+
-Cisco Certified Network Associate (CCNA)
-Microsoft Technology Associate (MTA)
-Microsoft Certified Solutions Associate (MCSA) certification.
-Microsoft Certified Solutions Expert (MCSE)
additional information about the role:
-Overtime may be required.
-The role is primarily on-site with flexibility as needed.
-Travel to other offices is required.
-Extended periods of sitting may be involved.
-Occasional lifting and installation of moderately heavy objects, up to 30 kg.